ESE & AAE Member · Straumann · Neodent · Nobel Biocare · Since 1985
The written promise

10 years on implant fixtures.
5 years on crowns and veneers.

A warranty is not a marketing line. It is a document you can hold, in your language, with brand names and lot numbers of every component fitted. Here is exactly what we commit to — and what we need from you in return.

Written Treatment Warranty — 10-year implants, 5-year crowns and veneers, fly-back guarantee, signed by Cansu Öztürk
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What the warranty covers

Component by component.

01

Implant fixture

10 years. Straumann · Neodent · Nobel Biocare manufacturer warranty, passed through in writing. Lot number of your specific fixture recorded in your surgical file.

02

Abutment

10 years. Factory-original components only. No third-party compatibles.

03

Crown / bridge

5 years on zirconia or e.max crowns. Covers fracture and debonding under normal function.

04

Veneer

5 years on e.max veneers. Covers debonding and fracture under normal function.

05

Endodontic treatment

2 years on root-canal treatment performed at GC Clinic. Covers re-treatment or apical surgery if required.

06

Soft-tissue surgery

1 year on grafting and periodontal work. Covers revision surgery at our cost if the initial result does not stabilise.

Your side of the agreement

Three conditions. Honest ones.

01

Annual review

Once a year — in person in Istanbul, by video, or through a UK dentist we help coordinate. Photos, occlusion check, soft-tissue scan. Twenty minutes.

02

Oral hygiene

Routine cleaning at your UK dental surgery twice a year. Reasonable plaque control at home. This is not a clause to dodge claims — it is the biology of how implants integrate long-term.

03

No trauma

Sports accidents, falls, bruxism without a night-guard — these are outside the warranty, as they would be for any restoration, anywhere. We fit a night-guard when we see the signs; it is almost always included in the plan.

How aftercare actually works

The honest version of "lifetime aftercare".

The phrase is over-used in dental tourism and it means very little in isolation. Here is what we actually do.

What if something hurts after I get home?
Your first contact is the same doctor who treated you, by WhatsApp. Most post-operative issues are minor and resolved by message. If a clinical procedure is required — a small adjustment, a crown re-cement, a soft-tissue review — we will either guide a trusted UK dentist through it at our cost, or fly you back. The written warranty specifies which.
What if I have an emergency out-of-hours?
Use A&E or your regular UK emergency service — that is what it exists for. Message us as soon as you can afterwards; we will coordinate with the UK clinician who saw you, and we will cover the cost for anything that would have fallen under the warranty.
What if a crown or veneer cracks in year four?
It is replaced at our cost under the written warranty, provided the three conditions above are met. Replacement is typically a two-to-three-day visit for single-unit work. Your original file is on record — we do not need to start from scratch.
What if an implant fails?
Implant survival at ten years is well above 94% in the literature for the brands we use. If a fixture fails, the manufacturer warranty covers the component; our warranty covers the surgical replacement, under the conditions documented. The first step is always a CBCT to understand why — we want to know before we simply re-do it.
What if I move country?
The warranty is tied to you, not your postcode. Your case file travels with you. If you move to Australia, we coordinate with a local dentist there; the written commitments do not change.
Read before you travel

A sample warranty certificate.

The exact document you will receive on the last day of your treatment — signed, in your language, with the specific components we fitted documented by brand and lot number.

A warranty that covers nothing you can read, signed by a clinic you cannot contact, is not a warranty. Ours is the opposite — specific enough that you will know exactly what to quote back to us, ten years from now.
— Dr. G. Cansu Öztürk